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1.3 Problems at the civil and government level and service identification

Order no


Service


Service


Difficulties in service delivery / receipt


Citizen Stage


Official stage

01

 


Revenue administration


Waterfront Lease

 


· Lack of public knowledge about land or lack of adequate knowledge.

· Lack of required documents.


· Lack of required manpower due to lack of required form.

02


Development Administration


Supervising the development work of different departments


Public awareness is less


 Insufficiency of technical knowledge

03

 

 

Certificates of operation of different departments / organizations


 Concepts about the process


 Complex process

04


Law and order


Manage mobile courts


 The lack of correct ideas


Lack of necessary manpower

05

 

 

 Section 144 issued

 

 

 


06


Disaster management


Distribution of relief materials, VGD, VGF


People's demand is high, there is no idea about the process


Lack of resources

07


Social Security Fencing


 Distribution of elderly, widowed, disabled people

 

 

Those

 

Those

08


Educational Institution


Inspection, management, pay bills


Non-cooperation attitude due to lack of proper legal basis


Limitations for effective action

09


Protocol management

 

 

The people are not unhappy


Lack of manpower

10


Distribution of donations

 

 

Demand is high


Supply is inadequate